Robert Bosch Tools Corporation has set out below some important highlights of the Privacy Notice for our Bosch Tools Website (collectively, the “Services”). You can obtain more information about how we collect, use, disclose and safeguard your personal information by reviewing our full Privacy Notice below.
What personal information do we collect?
For more information see Collection of Personal Information and Sources of Personal Information sections below.
We collect various types of information about our users in connection with the services or products, including:
We also may collect information in ways that we describe to you at the point of collection or otherwise with your consent. The personal information we collect includes identifiers, commercial information, geolocation data, internet or other similar network activity, professional or employment-related information, non-public education information, and inferences. The Section III titled “Collection of Personal Information” contains more information on these categories.
Why do we collect personal information and how is it used?
Business Purposes:
Commercial Purposes:
Bosch will not collect or use personal information for materially different, unrelated, or incompatible purposes without providing you notice (or obtaining your consent, where required by applicable laws in the relevant jurisdiction). Additionally, Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Is personal information disclosed, sold, or shared?
For more information see Disclosure, Sale, and Sharing of Personal Information – Past 12 months, Personal Information Sales: Opt-Out and Opt-In Rights, and Use of Cookies below.
Bosch may disclose your information with:
Bosch does not sell personal information for monetary consideration. Bosch may share the following categories of personal information for cross-context behavioral advertising:
We may share your personal information for business and commercial purposes listed in Section III to the following categories of third parties:
To exercise your right to ask that we do not sell, share, or use your personal information for cross-context behavioral advertising or profiling, please click the "Your Privacy Choices" link in the footer of the Boschtools.com website or email us directly at this .
What are the risks?
What else should you know?
Notice to Canadian Users: By using the Bosch Tools Website and/or voluntarily providing your personal information to us, as applicable, you are consenting to the collection, use and disclosure of your personal information as described in our Privacy Notice and summarized above.
I. Introduction
Robert Bosch Tool Corporation is pleased to have you visit the “Bosch Tools Website”, and welcomes your interest in the services or products provided through the Bosch Tools Website (“collectively, the “Services”). This Privacy Notice applies to all users of the Bosch Tools Website and the Services, anywhere in the United States, Canada, and their respective territories and possessions.
The protection of your privacy is an important concern to which we pay special attention. We process personal information collected during your visit to the Bosch Tools Website and use of Services in compliance with this Privacy Notice and all applicable laws and regulations. Data protection and information security are part of Bosch corporate policy.
Notice to Canadian Users: By using the Bosch Tools Website and/or voluntarily providing your personal information to us, as applicable, you are consenting to the collection, use and disclosure of your personal information as described in this Notice. If you do not consent to the processing of your personal information in accordance with this Notice, do not access or continue to use the Bosch Tools Website or otherwise provide any personal information to us.
II. Scope
This Notice covers our processing of personal data, personal information, or personally identifiable information, as defined by numerous statutes in the United States, as well as personal information, as defined by Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable substantially similar provincial legislation which we gather when you are accessing, viewing, completing, or using this Bosch Tools Website or our Services which we gather while you are accessing, viewing, completing, or using the Services.
III. Collection of Personal Information
The Bosch Tools Website has collected the following personal information from users of the Bosch Tools Website within the last twelve (12) months
Bosch will continue to collect the personal information described above. If any additional personal information is collected by Bosch, we will provide any required notice(s), and where applicable obtain any required consent(s), in accordance with applicable laws in the relevant jurisdiction.
IV. Sources of Personal Information.
Bosch collects personal information from the following categories of sources:
Bosch will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice or obtaining your consent, where required by applicable laws in the relevant jurisdiction.
V. Disclosure, Sale and Sharing of Personal Information – Past 12 Months
Bosch may use, store, compile, manipulate, share, and disclose your personal information with third parties for the purposes stated above. Your personal information is disclosed with the following:
By accessing and/or using the Bosch Tools Websites or the Services, you consent to the above uses and disclosure of your personal information in accordance with this notice.
Bosch does not sell personal information for monetary consideration. Bosch may share the following categories of personal information for cross-context behavioral advertising:
We may share your personal information for business and commercial purposes listed in Section III to the following categories of third parties:
To exercise your right to ask that we do not sell, share, or use your personal information for cross-context behavioral advertising or profiling, please click the "Your Privacy Choices" link in the footer of the Boschtools.com website or email us directly at this .
VI. Use of Third-Party Web Analytics Tools
This Bosch Tools Website uses web analytics tools, such as the Google Analytics web analytics tool, with Restricted Data Processing, to provide us with an analysis of your use of the Bosch Tools Website, overall use of and traffic on the Bosch Tools Website and other related services. Google Analytics uses cookies that enable an analysis of your use of the Bosch Tools Website The information generated by the cookie about your use of the Bosch Tools Website (such as when you visited the Bosch Tools Website, the referrer URL, details on the configuration of your operating system, your browser, and your access provider) are generally transmitted to, and stored on, a server of Google located in the U.S.A. You are able to opt out of Google Analytics by downloading and utilizing the Google Analytics Opt-out Browser Add-on, which you can obtain at .
Name: Tealium iQ Tag Management
Provider: Tealium Inc, 9605 Scranton Road, Suite 600, San Diego CA 92121 USA.
Function: Tealium iQ Tag Manager is used to manage website tags via an interface, as well as to integrate program codes on our websites. The tag manager itself does not store any of your personal data.
The Bosch Tools Website uses Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.
Provider: Hotjar Ltd.,Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 3155, Malta. For further details about Hotjar including technical information and Hotjar’s data privacy practices, please see the ‘About Hotjar’ section of .
This Bosch Tools Website uses functional, analytic, tracking cookies and similar techniques, also from third parties such as Google Analytics, to analyze and improve Bosch and third parties’ services. The third parties use cookies that enable an analysis of your use of the Bosch US website and social media pixels that enable an analysis of your use of Bosch social media channels. Our advertising, analytic and social media partners have access to your use of our site. The information generated about your use of the Bosch US website (such as when you visited the Bosch US website, the referrer URL, details on the configuration of your operating system, your browser, and your access provider) are transmitted to, and stored on the respective third parties’ server.
The option provided by Bosch to configure settings for cookies has no effect on third party cookies, pixels, and active components (e.g. YouTube, Facebook, Google, Twitter). Refer to the respective providers’ websites for information about how they handle your data.
Bosch uses any information gathered by such analytics tools to analyze your use of the Bosch Tools Website, to generate reports on website activities and to perform other Bosch Tools Website related services to you. Only authorized persons have access to this anonymized data.
VII. International Data Transfer
Bosch may transfer your personal information to Bosch’s parent company in Germany, Robert Bosch GmbH, and/or to any other Bosch affiliates throughout the world, including, without limitation, Robert Bosch Tool Corporation, when processing, storing, analyzing, and otherwise using data. Bosch may also transfer your data to a service, provider, contractor, or third party outside the country of origin. Accordingly, your personal information may be accessible to courts, law enforcement and national authorities in countries other than the country in which you reside. You can obtain information about Bosch’s policies and practices with respect to foreign service providers (including affiliates), or ask questions about the collection, use, disclosure, or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described below.
VIII. Children’s Privacy
Bosch does not knowingly collector use any personal information from online visitors under the age of 16. Bosch does not knowingly allow visitors under the age of 16 to participate in any promotions or contests made available on Bosch Tools Websites from time to time.
IX. California “Shine the Light” Privacy Rights
California’s “Shine The Light” law permits those Bosch customers who are residents of California to annually request a list of their personal information (if any) that Bosch disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. At this time, Bosch currently does not share any personal information with third parties for direct marketing purposes.
X. Use of Links to Affiliated Sites
The Bosch Tools Website may contain links to other Bosch sites. The Bosch Tools Website provides these links only as a convenience. Your use of these Affiliated Sites and any related services are outside the scope of this Privacy Notice, and is governed by the Privacy Notice and any other terms referred to or located on such Affiliated Sites.
XI. Use of External Links
The Bosch Tools Website may contain links to third-party websites or services operated by providers that are not associated with Bosch. After you click the link, Bosch no longer has any influence over the collection, storage, use or processing of any personal information transmitted by clicking the link (such as the IP address or URL of the page that contains the link), as the behavior of third parties is, by nature, beyond Bosch control. Therefore, Bosch is not responsible for the collection, storage, use, disclosure, or other processing of personal information by such third parties. For further clarity, this Privacy Notice does not apply to any such third-party websites or services; refer to the privacy statements or policies for such third-party websites or services for information about how they collect, use, disclose and protect personal information.
XII. Chatbot/Chatbox
Within the scope of this Online Offer, we give you the opportunity to learn about the products and services offered by us by means of a chat. When using the chat, the chat conversation is recorded and may be accessible by our service providers. After the chat, it will be deleted soon thereafter unless the chat is part of a support or service request. In the latter case, the chat’s content is assigned to your customer account and will be saved for the purpose of fulfilling the contractual obligations.
XIII. Security
Bosch takes commercially reasonable efforts to ensure that your data collected by Bosch through this Bosch Tools Website is protected against tampering, loss, destruction, access by unauthorized persons or unauthorized disclosure. Bosch security measures are being continuously improved in accordance with the state of technological developments, however, absolute protection is not possible.
When you register with Bosch, you are required to create a username and password. You must not share this access information with anyone else as you are personally responsible for any information transmitted while logged in with your username and password. We disclaim any and all liability for any information transmitted due to an unauthorized log in.
XIV. Use of Cookies
Processing of the advertising identifier / advertising ID
With your consent, we use the so-called ”advertising identifier” (IDFA) for devices with the iOS operating system and the so-called advertising ID for those with Android for advertising purposes. These are non-permanent identification numbers for a specific device which are provided by iOS or Android. The data collected through this is not linked with other device-specific information. We use the identification numbers in order to provide you with personalized advertising and to be able to analyze your usage. If you activate the ”No ad tracking” option in the iOS settings under ”Privacy” – ”Apple Advertising” or the ”Deactivate interest-based advertising” option on Android under ”Google Settings” – ”Advertising”, then we are only able to take the following measures: Measurement of your interaction with banners by counting the number of times a banner is shown without being clicked on (”frequency capping”), click rate, determination of unique usage (”unique user”) and security measures, fraud prevention and troubleshooting. You can delete the IDFA or the advertising ID at any time in the device settings (”Reset Ad ID”); a new identification number will then be generated which is not merged with the previously collected data. We would like to note that you may not be able to use all of the functions of our app if you restrict the use of the respective identification number.
XV. How We Respond to Do Not Track Signals
The “Do Not Track” (“DNT”) privacy preference is an option that may be made in some web browsers allowing you to opt-out of tracking by websites and online services. At this time, global standard DNT technology is not yet finalized and not all browsers support DNT. We therefore do not recognize and/or respond to all DNT signals.
XVI. International Users
This is a U.S. website and service targeted to users in the U.S. and Canada, and the Bosch Tools Website is subject to U.S. and Canadian laws, as applicable, including, without limitation, those governing the privacy and security of your information. If you use Bosch Services, you are transferring your information to Bosch in the United States. By using the Bosch Services or providing your information to Bosch through the Services you consent to the transfer of your personal information to the United States, and Bosch handling of your information in accordance with applicable U.S. requirements and this Privacy Notice. Accordingly, your personal information may be accessible to courts, law enforcement and national authorities in the United States. You can obtain information about Bosch’s policies and practices with respect to service providers (including affiliates) outside the country where you reside, or ask questions about the collection, use, disclosure, or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described below.
XVII. Your Rights - US
State specific privacy laws within the United States provide data subjects certain rights regarding the personal information that businesses collect and how the collected personal information is used. If you would like to exercise data subject right available to you, find the “Exercise your Rights” Section XIX below. Our privacy team will examine your request and respond to you as quickly as possible.
We may still use any aggregated and de-identified Personal Information that does not identify any individual and may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our Agreements. We maintain and use all de-identified information in de-identified form. We do not attempt to reidentify it except to ensure our de-identification processes are in compliance with applicable law.
Dependent on the state of your residence, you may be provided the following rights:
XVIII. Your Rights – Canada
Individuals located in Canada have certain rights pursuant to Canadian Privacy Laws. Subject to certain exceptions and limitations, and depending upon the jurisdiction where you reside, such rights may include:
XIX. How to Exercise Your Rights
To exercise your rights, submit a verifiable consumer request or access request, as applicable, to us by either:
Calling us at ( ()).
Sending an email to:
To assist Bosch in processing your request when exercising your rights, supply the following information:
Only you (or based on your state of residence, an authorized agent authorized by you to act on your behalf – see Section XXII Authorized Agent below for more information) may make a verifiable consumer request or access request, as applicable related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. Your verifiable consumer request or access request, as applicable, must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request or access request does not require you to create an account with us, but if you already have an account with us, you may be required to make your request through that account.
We will only use personal information provided in a verifiable consumer request or access request, as applicable, to verify the requestor’s identity or authority to make the request.
XX. Response Timing and Format
We endeavor to respond to a verifiable consumer request or access request, as applicable, within forty-five (45) days of its receipt, or sooner where required by applicable law (including Canadian Privacy Laws). If we require more time (up 90 days in total), where permitted by applicable law, we will inform you of the reason and extension period in writing. Opt-out request will be honored as soon as feasibly possible, but no later than 15 days from the date we receive the request.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide in response to a verifiable consumer request will only cover the 12-month period preceding the verifiable consumer request's receipt, unless otherwise required by applicable law. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
For data portability requests, where applicable, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request or access request, as applicable, unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
XXI. Personal Information Sales: Opt-Out and Opt-In Rights
Bosch does not sell your personal information collected through the Bosch Tools Website to third parties for monetary consideration as defined by relevant laws.
XXII. Authorized Agent
I. California
As a California resident you may also exercise your request to know or request to delete through an authorized agent. When you submit your request through an authorized agent we require that you:
The foregoing does not apply when you have provided your authorized agent with a power of attorney pursuant to California Probate Code sections 4000 to 4465; provided, that we may require a copy of such power of attorney before fulfilling any request.
II. Colorado
As a Colorado resident you may also exercise your request to opt-out through an authorized agent. When you submit your request through an authorized agent we require that you:
XXIII. Non-Discrimination; Financial Incentives
We will not discriminate against you for exercising any of your rights. Unless permitted by applicable law, we will not: (a) deny you goods or services; (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (c) provide you a different level or quality of goods or services; or (d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by applicable law that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. When we offer financial incentives, we request identifiers and contact information, though we may also request additional personal information such as real name, postal address, email address, and telephone number. We share this information with service providers and with business partners. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time. We calculate the value of the financial incentive by using the expense related to the offer, and the value of your personal information is the value of the offer presented to you.
XXIV. Filing a Complaint
Regulatory authorities that oversee the privacy laws and regulations, including the Office of the Privacy Commissioner of Canada, advise individuals to file an objection or challenge with the relevant company before lodging a formal complaint with a regulatory authority. If you are dissatisfied with Bosch’s response to an objection or challenge filed under Article XX above, or you if wish to file a complaint with a regulatory authority first, you may do so as follows:
Under PIPEDA: You may file a complaint with the Office of the Privacy Commissioner of Canada. Depending upon the province where you live, you may also (or instead) have the right to file a complaint with the applicable provincial privacy commissioner/regulator. Under PII Laws: You may file a complaint with the relevant state’s Attorney General’s office.
Under US state laws: You may file a complaint with the applicable state Attorneys General Office or regulatory agency.
XXV. Changes to Privacy Notice
Due to the constantly changing nature of Bosch business, Bosch reserves the right to change, update, revise and/or modify this Privacy Notice at any time at Bosch’s sole discretion, and Bosch will post any new or revised Privacy Notice here. Any such change, update, revision and/or modification will be effective immediately upon posting on this website, unless we are required to provide direct notice or obtain your consent pursuant to applicable laws. Use of information that Bosch gathers now will be subject to the Privacy Notice in effect at the time of use. By using or navigating around the Bosch Tools Website or utilizing any of the Services, you acknowledge that you have read and understood and agree to be bound by this Privacy Notice in and the applicable Terms of Use. If you do not agree to be so bound, do not remain on the Bosch Tools Website You are responsible for checking the Bosch Tools Website frequently to keep apprised of recent changes.
The effective date of this Privacy Notice is [04/12/2023]
This Privacy Notice was updated on 07/05/2024. The following information was updated:
Is personal information disclosed, sold, or shared?
Collection of Personal Information
Disclosure, Sale and Sharing of Personal Information – Past 12 Months
XXV. Contact
To obtain more information or to submit suggestions or complaints regarding the processing of your personal information, you can contact the Bosch Privacy Notice Administrator.
If incorrect information has been stored despite Bosch efforts to maintain correct and up-to-date data, Bosch will correct this upon your written request, sent to:
Email:
Postal Address:
Robert Bosch LLC Privacy Policy Administrator
38000 Hills Tech Drive Farmington Hills, MI 48331
You may also contact as follows:
Phone: ( ()).
Website:
© Copyright 2024 Robert Bosch Tool Corporation. All rights reserved.
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